Thank you for choosing Genie Jaguar! We want to make sure that you receive your order as quickly and smoothly as possible. Here's what you need to know about our shipping policy:

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1. SHIPPING OPTIONS

We offer various shipping options for your convenience. At checkout, you can choose the shipping method that best suits your needs. Please note that the shipping time frames provided are estimates only and do not include any potential delays caused by customs, holidays, or weather conditions.

2. SHIPPING RATES

Our shipping rates are calculated based on the weight and destination of your order. You can check the shipping cost at checkout before completing your purchase.

3. PROCESSING TIME

We aim to process and ship all orders within 1-3 business days of receiving payment. During peak periods or holidays, processing times may be slightly longer.

4. TRACKING INFORMATION

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.

5. INTERNATIONAL SHIPPING

We currently ship to most countries worldwide. However, please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

6. SHIPPING ADDRESS

Please ensure that you provide us with the correct shipping address. We cannot be held responsible for any delays or additional charges caused by incorrect or incomplete address information.

7. DELIVERY ISSUES

If you experience any issues with the delivery of your order, please contact us as soon as possible so that we can assist you in resolving the issue.

8. LOST OR DAMAGED SHIPMENTS

In the rare event that your order is lost or damaged during shipment, please contact us immediately so that we can investigate the issue and arrange for a replacement or refund.

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We hope that this shipping policy provides you with the information you need to feel confident in your purchase from Genie Jaguar. If you have any further questions, please don't hesitate to contact us.