top of page

Terms and Conditions

Welcome to Genie Jaguar, a handmade shoe company located in Luxembourg. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing and using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you should not use our website or purchase our products.

​

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: "Client," "You," and "Your" refer to you, the person who logs onto this website and complies with the Company’s terms and conditions. "The Company," "Ourselves," "We," "Our," and "Us," refer to our Company. "Party," "Parties," or "Us," refer to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to the prevailing law of Luxembourg.

​

1.0 Introduction

​

1.1 These terms and conditions govern your use of our website and the purchase of our products. 1.2 By placing an order with us, you agree to these terms and conditions.

​

Products

​

2.1 We offer handmade shoes made with high-quality materials and craftsmanship.

2.2 All products are subject to availability. We reserve the right to limit the quantities of any product we offer.

2.3 We make every effort to provide accurate descriptions and images of our products. However, we cannot guarantee that the colors or other features will be exactly as displayed on your device.

​

3. Orders

 

3.1 You may place an order by selecting the products you wish to purchase and adding them to your shopping cart. After you have reviewed your order and provided the necessary information, you may submit your order.

3.2 We reserve the right to refuse any order you place with us.

3.3 We reserve the right to cancel an order or refuse service to anyone for any reason at any time.

​

4. Payment

 

4.1 All prices are listed in euros and include applicable taxes.

4.2 Payment must be made at the time of purchase, and we accept all major credit and debit cards.

4.3 We reserve the right to change our prices and payment methods at any time.

​

5. Shipping

5.1 We offer worldwide shipping.

5.2 We will make every effort to ship your order as quickly as possible after receipt of payment.

5.3 We are not responsible for any customs or duties fees that may be charged for international orders.

5.4 We are not responsible for any delays or damages caused by the shipping carrier.

​

6. Returns and Exchanges

​

6.1 If you are not satisfied with your purchase, you may return or exchange the product within 14 days of receipt.

6.2 The product must be in its original condition, with all tags and packaging intact.

6.3 We reserve the right to refuse any returns or exchanges that do not meet our standards.

6.4 We are not responsible for any shipping costs associated with returns or exchanges.

 

Intellectual Property

​

7.1 All content on our website, including images, text, and logos, is the property of Genie Jaguar and is protected by copyright laws.

7.2 You may not use any content on our website for commercial purposes without our express written consent.

​

Privacy Policy

8.1 We respect your privacy and are committed to protecting your personal information.

8.2 We collect only the information necessary to process your order and will not share your information with any third parties.

8.3 By using our website, you agree to our privacy policy.

 

9. Limitation of Liability

 

9.1 Genie Jaguar will not be liable for any direct, indirect, special, or consequential damages arising from the use of our website or the purchase of our products.

9.2 In no event shall our liability exceed the purchase price of the product.

9.3 We reserve the right to modify or discontinue our website or products at any time without notice.

 

10. Governing Law

 

10.1 These terms and conditions shall be governed by and construed in accordance with the laws of Luxembourg. 10.2 Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

 

11. Changes

 

11.1 We reserve the right to update or modify these terms and conditions at any time without prior notice.

11.2 By continuing to use our website or purchasing our products after any modifications have been made, you agree to be bound by the updated terms and conditions.

 

12. Contact Us

 

12.1 If you have any questions or concerns about these terms and conditions or any aspect of our products or services, please contact us at info@jgdesignerbrand.com.

12.2 We will make every effort to respond to your inquiries as soon as possible.

 

Thank you for choosing Genie Jaguar for your handmade shoe needs. We appreciate your business and hope you enjoy our products. 

bottom of page